Accidents are bad enough without the added worry of making sure your car is properly repaired. You will receive lots of suggestions about which body shop to use, so make sure to ask the following questions to locate a good one:
Is the shop familiar with the make and model of your car?
How long has the shop been in business?
How do they handle disputes or complaints?
How does the shop look? Is it clean? Professional? Well-equipped?
How does the ongoing work look? How are other cars being handled?
Do they follow original manufacturer guidelines in making repairs?
Are there recognitions from business and industry groups hanging on the walls?
Are certificates of advanced courses or diplomas of competence for the employees displayed in the shop?
Are all policies, guarantees and methods of payment clearly posted?